How can I Exchange Product?

We aim to ensure your complete satisfaction with every purchase. While we do not offer refunds, we do provide an exchange policy under the following conditions:

  1. Notification Period: Customers must inform us about the exchange within 4 days of receiving their purchase.
  2. Shipping Costs: Customers are responsible for the shipping costs to return the item to us. We will cover the shipping costs to send the exchanged item back to you.
  3. Product Condition: The item must be returned in its original condition, with all tags attached and without any signs of use.

To initiate an exchange, please contact our customer service team at 03442424576. We will provide you with further instructions on how to proceed.

Thank you for your understanding and cooperation.

Can I get a refund?

At Elega Soles, we are committed to providing our customers with the highest quality products. Due to the nature of our business and the products we offer, all sales are final. We do not offer refunds.

Delivery time?

we strive to ensure prompt delivery of your purchases. Our delivery times are as follows:

  • Karachi: Delivery within 1 to 2 days.
  • Other Cities: Delivery within 3 to 4 days.

Please note that these delivery times are estimates and may vary based on external factors.